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1. An Overview of R.A.P.P. and COPE Guidelines including a Step-By-Step Guide for using R.A.P.P.

1.  Pandemic Risk Assessment (PRA)
           1. Human Capital Capacity Assessment (HCCA)
           2. Critical Systems Identification
           3. Absenteeism Models
           4. Remote Workforce Risks (RWR)
           5. Familial Needs Assessment (FNA)
           6. Succession and Delegation
2.  Human Capital, Business Process, and Technology Value Assessment (HCBAVA)
           1. Human Capital Value Rankings (HCVR)
           2. Critical Systems Value Rankings (CSVR)
           3. Critical Process Value Rankings (CPVR)
           4. Financial Value Ratings
           5. Brand Value Ratings
           6. Customer Value Ratings
           7. Knowledge Base Value Ratings
3.  Human Capital, Business Process, and Technology Mapping
           1. Human Capital and Cross Cluster Mapping
           2. Critical Systems Maps by Application
           3. Business Maps of All Processes
4.  Incident Management Team Plan (IMT)
           1. Scenario-based Scalability Factors per DHS Guidelines
           2. Scenario 1 – Sustainability
           3. Scenario 2 – Cascading Impacts
           4. Scenario 3 – Impending Failure
           5. Basic Hygiene Messaging
           6. Monitoring Procedures
           7. Remote Work Plans
           8. Absenteeism and Workload Reduction Plans
           9. Managed Monitoring, Reporting, and Escalation Procedures
           10. Escalation Triggers
           11. Succession and Delegation Procedures and Maps
5.  Communication Plan
           1. Managed Media and Messaging for External Communication
           2. Managed Messaging for Internal Communication
           3. Desktop Drops for Time of Event Communications
           4. Reporting Contacts at State and County Departments of Health

2. Editable Workbooks for Microsoft Word, Powerpoint and Excel

2.  Human Capital, Business Process, and Technology Value Assessment (HCBAVA)
           1. Human Capital Value Rankings (HCVR)
           2. Critical Systems Value Rankings (CSVR)
           3. Critical Process Value Rankings (CPVR)
           4. Financial Value Ratings
           5. Brand Value Ratings
           6. Customer Value Ratings
           7. Knowledge Base Value Ratings

3. Editable Workbooks for Microsoft Word, Powerpoint and Excel

3.  Human Capital, Business Process, and Technology Mapping
           1. Human Capital and Cross Cluster Mapping
           2. Critical Systems Maps by Application
           3. Business Maps of All Processes

4. Editable Templates for Microsoft Word, Powerpoint and Excel

4.  Incident Management Team Plan (IMT)
           1. Scenario-based Scalability Factors per DHS Guidelines
           2. Scenario 1 – Sustainability
           3. Scenario 2 – Cascading Impacts
           4. Scenario 3 – Impending Failure
           5. Basic Hygiene Messaging
           6. Monitoring Procedures
           7. Remote Work Plans
           8. Absenteeism and Workload Reduction Plans
           9. Managed Monitoring, Reporting, and Escalation Procedures
           10. Escalation Triggers
           11. Succession and Delegation Procedures and Maps

5. Well Designed Editable Templates for Microsoft Word, Powerpoint and Excel

5.  Communication Plan
           1. Managed Media and Messaging for External Communication
           2. Managed Messaging for Internal Communication
           3. Desktop Drops for Time of Event Communications
           4. Reporting Contacts at State and County Departments of Health